Refunds & Shipping
Last updated: November 2026
1. Who sells the products
When a page on this Site mentions a product, the link takes you to the seller’s own website. You place your order there, pay there, and agree to the seller’s terms there. The seller (and, where applicable, its payment processor) is responsible for your order, billing, delivery and any refund.
We are an independent publisher. We may earn a commission if you buy through our links, as explained in our Affiliate Disclosure, but we are not a party to your purchase and we cannot see or change your order.
2. Refunds
Refund rules differ by seller and product. Many sellers offer a money-back guarantee for a limited number of days, but the length, conditions and process vary, and we do not set or guarantee them. Before you buy, check the seller’s page for:
- How many days the guarantee lasts, and when the clock starts (order date or delivery date)
- Whether you must return the product or unused portions, and who pays return shipping
- Whether any fees, such as shipping or handling, are not refundable
- How and where to submit a refund request
3. How to request a refund
- Find your order confirmation. The email you received after buying usually shows the order number, the seller, the payment processor and how to get support.
- Contact the seller’s support first. Use the email address, phone number or form shown in the confirmation or on the seller’s website. If a payment processor is named in the confirmation, its support page may also help.
- Act inside the guarantee period. Do not wait until the last day. Keep proof of the date you sent your request.
- Provide the details. Include your name as used on the order, the email address, the order number and a short statement that you want a refund.
- Keep records. Save emails, screenshots and any return tracking numbers until the refund appears on your statement.
If the seller does not respond or does not honor its stated policy, you may contact your bank or card issuer to ask about your options, such as disputing the charge. Policies and deadlines vary, so check with them directly.
4. Shipping and delivery
For physical products, the seller decides the shipping options, costs, carriers and delivery times. We do not ship products and we cannot track your package. Delivery estimates on a seller’s page may change and can be affected by location, customs and carrier delays. For delivery questions, use the tracking number or contact details in your order confirmation.
For digital products, access is provided by the seller, typically by email or an online account. Contact the seller if you do not receive access.
5. Subscriptions and recurring charges
Some sellers offer subscriptions or add-on offers that repeat automatically. Read the order page carefully before you pay, and check whether your purchase includes a recurring charge. To cancel, follow the seller’s cancellation instructions. We cannot cancel on your behalf.
6. Before you buy: a short checklist
- Make sure you are on the seller’s official checkout page and read the final price and terms.
- Look for the refund policy, the company name and a working support contact.
- Check whether the offer includes extras, upsells or recurring billing you did not intend to buy.
- Check with a healthcare professional first if you have a health condition or take medication. See our Medical Disclaimer.
7. What we can help with
We cannot process refunds, but if you are unsure where to turn, or if you believe a page on this Site describes a seller’s policy incorrectly, email info@thedailysmartinfo.com. We will review the page and correct information that is wrong. We cannot access your order, and you should not email us payment details or card numbers.
Related: Affiliate Disclosure · Terms of Use · Contact